The Party Rental Process

Here you will find a list of our most commonly asked party rental questions and answers. We understand that this is a partial list, and you may not find what you're looking for. If that's the case, please call us at (919) 884-6222 and we will happy to assist you with answers to your questions.

Click on the Blue question bars below to open the answer to that question.
No. The jump should be clean when you get it. Big Bounce Party Rentals LLC cleans and disinfects after every rental.
Yes all orders REQUIRE 25% deposit. Deposits are NON refundable. If you cancel prior to your rental you will be given a rain-check that is good for 1 year.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
If you have any other questions, please feel free to call us any time at: 919-884-6222

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